Shipping policy
Shipping Policy
Effective Date: July 31, 2026
Thank you for shopping with Beauvista. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During peak seasons, promotions, or holidays, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping Times
Estimated delivery times are as follows:
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United States: 5–12 business days
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Canada: 7–15 business days
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United Kingdom: 5–12 business days
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Australia: 7–15 business days
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Europe: 7–15 business days
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Other International Destinations: 10–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping charges are calculated during checkout based on your location and the selected shipping method.
From time to time, Beauvista may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email if tracking is available for your shipment.
Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.
Delayed Deliveries
While we strive to meet estimated delivery times, delays may occur due to factors beyond our control, including:
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Weather conditions
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Customs inspections
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Carrier delays
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High shipping volumes
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Public holidays
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Incorrect shipping information provided by the customer
Beauvista is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, please contact us immediately. If your order has not yet been shipped, we will do our best to update the address.
Once an order has been dispatched, we cannot guarantee that address changes will be possible.
Lost or Stolen Packages
If your tracking indicates that your package has been delivered but you have not received it, please:
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Verify the shipping address.
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Check with household members or neighbors.
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Contact the shipping carrier.
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Reach out to us for assistance.
Beauvista is not responsible for packages lost or stolen after they have been marked as delivered by the carrier, but we will do our best to help you resolve the issue.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
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Your order number
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Photos of the damaged item
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Photos of the shipping packaging
We will review your request and work to provide an appropriate resolution.
Order Cancellations
Orders may only be canceled before they have been processed for shipment.
After an order has been shipped, it must follow our Return & Refund Policy.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: support@thebeauvista.com
Please include your order number in your email so we can assist you as quickly as possible.
Thank you for choosing Beauvista. We appreciate your trust and look forward to serving you.